Grass Roots Blog Connecting brands and people

Five ways to turn employee recognition around

Five ways to turn employee recognition around

  Lucy Heskins, Employee Solutions So you’ve read the articles and the blogs, researched the latest thinking, you were impressed by the results other businesses were getting, and then recommended and implemented an employee recognition strategy for your organisation. Yet the results don’t seem to…

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Employee engagement benefits business and increases profits

Employee engagement benefits business and increases profits

Steven Malduca, Employee Solutions Many employers mistakenly assume that employee engagement simply refers to how satisfied their workers are. Whilst a content workforce is more likely to be open to engagement, it does not mean they would be willing to work as hard as they…

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Your satisfaction surveys are wasting time

Your satisfaction surveys are wasting time

Chris Carr, Customer Engagement Impersonal, too long, too many, irrelevant, targeting the wrong people with the wrong questions, the list goes on. As a customer, that wastes my time – and it’s likely to be wasting yours too. Addressing all the complications of survey delivery, design…

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Social learning

Social learning

Ian Luxford, Employee Solutions Until a few years ago, the term social learning would have been taken by most who had heard of it to refer to the theories of Albert Bandura and others. This is the notion that learning is a social activity; we…

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Five ways to make your employees feel awesome

Five ways to make your employees feel awesome

Lucy Heskins, Employee Solutions There are many quick fix solutions out there to perk up your employees…Monday Muffin anyone? But what’s the trick to building a talent base that feels consistently awesome? Here are a few ideas to help you get started: Have authentic company…

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Brands as bands: does your CX deserve an encore?

Brands as bands: does your CX deserve an encore?

Chris Carr, Customer Engagement The last chords of Glastonbury 2016 have faded to a distant echo, thousands of volunteers have binned a million used plastic cups and Adele is possibly still wondering if she could have sworn a bit more. For thousands of festival goers,…

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Thinking differently about benefits

Thinking differently about benefits

Jeremy Salter, Employee Engagement (Australia) answers four key questions How are the changing age demographics of the workforce impacting on employee benefits offerings? Benefit offerings are struggling to keep up, as one size no longer fits all. Employees need and expect tailored benefits packages, and intergenerational differences in how benefits are valued…

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Manager training for managers is simply too late

Manager training for managers is simply too late

Adrienne Reed, Employee Engagement How about developing your employees’ good leadership habits from day one of their induction, instead of trying to fix them later? Managers account for 70% of variance in employee engagement*; so it makes no sense to delay training your employees to lead…

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What could be better than a nice warm bath?

What could be better than a nice warm bath?

David Taylor, Meetings & Events Have you ever been inspired by a motivational speaker to the point where you feel exhilarated, motivated and determined to make positive changes? Did you then act on that feeling, or even manage to maintain it for more than a…

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Don’t underestimate the power of online recognition

Don’t underestimate the power of online recognition

Lucy Heskins, Employee Engagement Due to the physical working environments of many industry sectors, there are still a significant number of companies that refer to a large percentage of their people as ‘offline’. This means that they automatically assume that they can only use offline…

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